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Customer Service
Let's start a conversation. UBA & HAA's customer service department is there to help you navigate all your questions on membership and optional membership products, billing, and more. The articles in this category are answers to some of our most commonly asked questions from our calls.
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Billing
Find out all you need to know about billing for either UBA or HAA Membership, optional supplemental Membership Products or the a la carte Benefit Boost Subscription Products. Need to change or update your credit card or bank draft information, find out monthly billing dates and more. Need help faster, call us at 866-438-4274.
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Claims
Do you have a claim? Find out how to get the correct claim forms, how it works, and more for both the optional supplemental United Business Association (UBA) Membership Products and Healthy America Association (HAA) Membership Products that include group insurance.
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Plans
Common Answers about Membership and the optional supplemental Membership plans available with either United Business Association (UBA), Healthy America Association (HAA) or the a la carte non-insurance Benefit Boost Subscription plans.
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Enrollment
Learn how easy it is to enroll in either UBA or HAA and any of their optional supplemental Membership Products. Learn about the entire online enrollment process which takes less than 10 minutes.
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Fulfillment
Find out about UBA & HAA fulfillment including ID cards (digital & printed ID cards), Member Portal Access, Member Guides for Membership Products, Certificates of Insurance (for Membership Products that include group insurance).