While we hoped that you were completely satisfied with your UBA Membership Product(s), we understand that sometimes it might not have been what you were looking for or you no longer need it.
You can cancel using one of the 4 methods:
- Call your Personal Member Concierge at 866.438.4274
- Chat with one of our Member Concierge's using the Chat Feature
- Email us at firstname.lastname@example.org
- Fill out the Cancellation Form (see below for link to form)
We need to know the Primary Covered Member's Name as well as the date you want the cancellation to occur and the products you want to cancel (some or all). Also, please don't cancel through your agent. Cancel directly using one of the methods above to make sure that the cancellation request is handled promptly and correctly.
Important Note about Billing to All Members:
It is your responsibility to check the transactions occurring on your account for the initial draft and all recurring monthly drafts and to cancel with us when desired. Every month we pay for the membership services and the insurance premiums for any applicable group insurance programs on your behalf, whether you use the membership services or file a claim with the group insurance programs. Please refer to UBA's refund policy for details on how refunds work. You will see UBA Gap and the phone number 866-438-4274 on your account statements where the draft is occurring. This ensures that you have the number to contact us when there is a billing issue or when you would like to cancel.