If your payment went through with no issues:
We update the last collected date on your Member Portal. Sign in to your Member Portal to keep track of last payment dates. We hope to be improving our Member Portal in the future to include the ability to print off the receipts of your payments and update your payment information.
If your payment did not go through or had issues:
If your payment didn't go through due to NSF or Declined payment, we send you an automatic email immediately after that non-payment is determined that notifies you the payment didn't go through.
You need to fix the failed payment as soon as possible.
Questions regarding your payment that didn't go through? You can contact us at 866.438.4274 and we can help you get this resolved to not have any interruption in your UBA, Benefit Boost Subscription, or HAA Membership plan(s) benefits, services or group insurance coverage.