If a member purchases a UBA Gap Product that already includes Benefit Boost's MeMD service OR if they purchased a stand-alone Benefit Boost Subscription and the member wanted to also add the Virtual PCP Solution Subscription service at the same time, how would that work?
If you purchased the Virtual PCP Solution Subscription Membership with the Benefit Boost Subscription Membership, the MeMD® membership services will be based on the Virtual PCP Solution services with MeMD®. In this instance, you would ONLY use the link for the Virtual PCP Solution provided on your membership ID cards. There is no Google Play or App Store app for the Virtual PCP. You would just use the link provided on the ID card and Member Portal.
This would apply if the member was purchasing BOTH a product that includes Benefit Boost MeMD service AND the Virtual PCP Solution MeMD service at the same time.
Member is already a Benefit Boost MeMD member PRIOR to purchasing Virtual PCP:
For members that are purchasing a Virtual PCP Solution monthly subscription and who were already a member with MeMD through Benefit Boost prior to purchasing / enrolling in the Virtual PCP Solution subscription and they have already set up their Benefit Boost MeMD link, then the member's current link will be upgraded to the Virtual PCP Solution MeMD service upon the Virtual PCP Solution Subscription Effective Date.
(Virtual PCP Solution is an upgrade of the Benefit Boost MeMD services because it includes the Virtual Urgent Visits & Virtual Talk Therapy Visits like in Benefit Boost but also includes Virtual Primary Care Visits, Chronic Care, Illness & Injury, Men's Health & Women's Health and more. Even though the Benefit Boost MeMD service is upgraded to the Virtual PCP Solution MeMD service if purchased with a Benefit Boost Subscription, the other Benefit Boost services remain available as-is like Free Gumdrop Strawberry and Cherry Multi-Vitamins in a 3 month supply, Dental Discounts with Aetna Dental Access Network, Prescription & Pet Prescription Discounts with ParamountRX, and Identity Theft discounts with LifeLock.)