What is the Application Process to Enroll in the UBA Membership, Benefit Boost Subscriptions, or any optional supplemental UBA Gap Membership Product.

Molly Powell
Molly Powell
  • Updated

What is the Application Process to Join UBA?

The simple to enroll online application takes less than 10 minutes to complete.

Initial Enrollment Application Steps:
UBA Membership Enrollment: The first thing that you will encounter on the online enrollment application is the UBA Membership enrollment where it asks if you are a current member of the United Business Association.

If you select YES and are a current member and were just enhancing your membership by adding another optional supplemental membership product, you enter your Member ID located on your ID card, Last Name and Date of Birth. Once your membership is verified, you can continue to the next selection of the optional membership product categories. All available membership plans in your state will show in the membership product categories you select.

If you select NO and are not yet a member, it will ask you if you want to enroll in the United Business Association. If you select enroll NO (meaning you do not want to enroll in UBA), you can still purchase the optional Benefit Boost non-insurance a la carte wellness and health subscription products. If you select enroll YES (meaning you want to join UBA and become a member of United Business Association), then you will be able to continue with just your UBA Enrollment or you can select to view any of the optional supplemental membership product categories to view more plans available in your state to enhance your membership. Once you select the categories to view, it will ask basic household information: STATE, FAMILY MEMBERS (are you enrolling a spouse and/or # of children). The last step on the initial UBA Enrollment page is the qualifying question: Are you an owner or an employee of a small business (less than 50 employees)? Yes or No.

UBA Enrollment Only or Adding Product Categories
The next page could vary depending on your decision on page 1 of the UBA Enrollment application.

UBA ONLY selected: If you wanted to only enroll in United Business Association, your next steps would be to complete the rest of the demographic information on the Enroll page where it asks name, date of birth, contact info, address (residence and mailing if different). The next step would be to select the desired effective date available and then enter your billing information (either EFT / Bank Draft or Credit Card - Visa, MasterCard or Amex). Once the billing page is complete and you hit continue, the first part of the enrollment is complete. An email will be sent to the member to complete the final steps of the online enrollment including verification, review of application, acceptance of disclaimers and to e-sign the enrollment application.

You selected UBA and any of the optional additional supplemental product category or categories. The prospective member can review product descriptions, product cost, and Certificates of Insurance (if applicable) when choosing the appropriate membership program to fit their needs. Once selected, the member will enter the rest of the demographic information on the Enroll page where it asks name, date of birth, contact info, address (residence and mailing if different). The next page will be the desired effective date and any required qualifying question based on the plans you chose to add to enhance your membership. The prospective member will then add the monthly billing payment details, and once continue is selected, an email is sent to the member to complete the final steps of the online enrollment including verification, review of application, acceptance of disclaimers and to e-sign the enrollment application.

Important Note regarding help from a licensed agent on enrollment:
If you choose, you can have a licensed insurance agent who is contracted with HealthyAmerica to help with the initial enrollment step. You will be able to verify everything the agent helped to enter on the application on your behalf including the demographics, product selection & billing during the verification and e-signature step. You will be able to edit any incorrect information you locate during the application review.

Verification & E-Signature Steps:
Once the application has been submitted, the prospective member will receive an email in order to complete the final application process step, the electronic signature. The prospective member will review the entire application for accuracy and then agree to the required disclaimers and acknowledgements from UBA and any insurance carrier who provided group insurance in the optional supplemental group insurance programs (if applicable). At the end of the application review and the acknowledgements and disclaimers section, the prospective member will then e-sign the application if they choose to finalize and enroll in the product(s) they have selected. If this e-signature step is not completed by the prospective member, then the application is not finalized and will not become an active membership product. The member must review, verify and e-sign the application for it to move forward and become active and then the new member will be drafted for the initial product cost(s). Once the member completes the e-signature, a PDF of the signed enrollment application(s) along with the member guide(s) and Certificates of insurance (if applicable) for the product(s) the member enrolled will be made available to them at the end of the verification and e-signature process as well as the Member Portal.

Membership Portal Registration:
The new member will receive an email notification with the link to register for the Member Portal. Once registered, they will be able to view their electronic fulfillment documents including a copy of their digital membership ID card(s), a section on how to use the services in UBA, Certificates of Insurance (if applicable), Membership Guides for all products enrolled, claim forms for group insurance programs (if applicable) and the final signed copies of their UBA Membership application and the separate applications for additional optional supplemental group insurance. The e-signature on the enrollment applications show the IP address, date and time the new member signed the application. After the application process is complete and the initial draft has been collected and cleared from the bank or credit card vendor, then the member will receive a hard-copy of their ID card along with a welcome letter explaining how to use their membership ID Card, how to access the member portal and information for billing inquiries. This welcome letter also highlights the product(s) the member enrolled along with the product(s) Member ID# and the effective date the membership product(s) go into effect. A member can Call Customer Service for any help regarding the services available to them, claim help, and billing help. Our Customer Service department is there to help you with all your Membership and optional supplemental UBA Gap Membership Product needs.

ID Cards and Welcome Letter:
You will receive a welcome letter in the mail along with any hard-copy ID applicable ID Cards. The welcome letter also gives instructions on how to access your Member Guide(s), digital ID card(s), Certificates of Insurance (if applicable), and more. The welcome letter also will highlight your effective date and give the UBA Membership ID number and list all optional supplemental Membership products you enrolled along with the membership plan id number(s). Important Note about Benefit Boost Subscription ID Cards: All of the a la carte health and wellness Benefit Boost Subscription product ID cards will only be available as a digital ID card available to download to your phone, tablet, or to print from the Member Portal. This helps keep the product cost down on these low cost valued subscription services.

Refund & Cancellation Policy:
UBA's refund and cancellation policy is the following - If you are not completely satisfied with your UBA Membership Product(s), please call your Personal Member Concierge at 866-438-4274. We will be happy to issue a complete refund of membership dues within the first thirty (30) days. We want you to be 100% satisfied with your UBA benefits and services. Please be aware that if you purchased any additional optional supplemental plans through UBA that included Group Insurance programs, premiums & dues can’t be refunded if a claim was filed. Note: This membership is separate from any other insurance or supplemental plans you have purchased. Please contact your agent for any plans other than the UBA Membership or any additional optional supplemental UBA Membership Products that included group insurance, or the monthly subscription stand-alone non-insurance Benefit Boost Subscription Products. If you are canceling, please make sure to cancel using our cancellation phone number at 866.438.4274, our cancellation form or through the Member Portal Email System. Please do not cancel through your agent. Cancel directly with your Personal Member Concierge to make sure your cancellation request is handled promptly and correctly. We showcase our name UBA GAP and our number 866-438-4274 on all transactions (all together like this UBAGAP8664384274) on your account statement, and it is your responsibility to check the transactions occurring on your account every month and to cancel with us when desired. Every month we pay for the membership services and the insurance premiums for any applicable optional supplemental group insurance programs on your behalf, whether you use the membership services or file a claim with the group insurance programs.

I want to Start the Enrollment Process:
If you have any questions about this application process or would like help to get enrolled, Contact Us, and we will be happy to assist you, or you can go to straight to the quoting and enrollment page to begin the process.

 

Need help?  Call us!

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